SummaryThe Asset Protection Manager is responsible for establishing and maintaining all aspects of an Asset Protection Program in their assigned stores. This role involves working closely with store management teams to protect company assets, including property, merchandise, cash, and associates, through internal and external theft investigations, operational audits, and employee awareness training.
Responsibilities- Promote and adhere to all company policies and procedures, including the Asset Protection Code of Conduct and Employee Handbook.
- Identify, investigate, and resolve theft and fraud activities using surveillance and procedural audits.
- Utilize company tools and resources to detect and manage internal losses.
- Ensure compliance with company safety policies and procedures, reporting deficiencies as needed.
- Develop and maintain partnerships with store management, local law enforcement, and corporate partners.
- Provide expertise and training in operational areas of the Asset Protection Audit and Monthly Awareness Program.
- Conduct Asset Protection Store Orientation and Awareness Training.
- Perform daily perimeter walks to identify theft, physical security, or safety opportunities.
- Manage inventory processes ensuring accuracy and integrity.
- Recruit, train, schedule, and supervise Asset Protection staff as applicable.
- Respond to alarm calls and investigate weekly alarm reports.
- Collaborate with store management and inventory control to resolve inventory discrepancies.
Requirements- 3-5 years of experience in retail asset protection, preferably in luxury retail and multi-store environments.
- Ability to develop relationships with business leaders at all levels.
- Experience managing volume, complexity, and regional differences across multiple markets.
- Proven investigative skills and ability to use analytic data to drive performance.
- Wicklander-Zulawski trained or equivalent interview experience.
- CFI and LPQ eligibility in relevant markets.
- Bachelor’s degree or equivalent work experience.
- Strong time management and multitasking skills.
- Excellent written and verbal communication skills.
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