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Hublot

Founded in 1980

Assistant Boutique Director - Yorkdale

Type
Full time
Industry
Luxury Watches and Jewelry
Location
Toronto, ON
Category
Retail Store Management
Remote
Not Remote
Seniority
Manager
Compensation
CAD $92,000 - $95,000 annually

Application Type

Marketplace (external)

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the employer to apply directly.

Job Description

Summary

Join Hublot North America as an Assistant Boutique Director at our Toronto boutique, where you will assist in managing operations and staff to maximize performance. This role requires a creative and innovative approach to retail luxury, ensuring the highest level of customer service and brand integrity.

Responsibilities
  • Ensure brand integrity and provide exceptional customer service in negotiation, client satisfaction, and after-sales service.
  • Manage and develop customer relationships and ensure daily display follows HQ guidelines.
  • Conduct weekly reporting on boutique sales and operations and provide feedback on inventory mix.
  • Manage logistics of returns and after-sales inventory and focus the team on financial targets.
  • Assist in logistics of boutique events and build partnerships with local charities and networking sources.
  • Ensure boutique Instagram account is updated and CRM database is maintained.
  • Act as manager on the floor in the absence of the Boutique Director and assist in staff scheduling and payroll approval.
  • Mentor Sales Associates and ensure compliance with Retail guidelines and company policies.
Requirements
  • Bachelor’s degree preferred with a minimum of 5 years of related experience.
  • Previous retail luxury experience and minimum of 2 years in a retail management role required.
  • Strong organizational and leadership skills with a high customer focus.
  • Thorough understanding of the timepieces industry desired.
  • Ability to manage multiple tasks simultaneously with a flexible and dynamic attitude.
  • Proficiency in MS Office.

We have summarized this job description for you, click apply to see more details from the employer.

Company Intro

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