Assistant Boutique Manager

The ideal candidate for this role will be responsible for elevating client experiences and nurturing client relationships. Prior supervisory experience is required. The ability to motivate the team and quickly solve sales-related issues is required. Ability to provide solutions to clients’ needs. This role also requires strong selling/closing skills, strong computer skills- Excel and Work proficiency. Foreign language ability applicable to the market is preferred. Bachelor’s degree is required. Luxury sales experience with 4 years in a luxury retail environment is preferred. We are also looking for excellent communications and problem-solving skills and strong interpersonal skills. The ability to travel is a must.

• Assist Boutique Manager in supporting and guiding the team in all aspects of operations including policy & procedures and corporate directives
• Represent Van Cleef & Arpels as an ambassador networking within the community
• Help the team achieve performance goals through feedback, coaching, closing, and maintaining proper floor coverage by optimal scheduling
• Liaise with corporate on stock-level, CRM initiatives, and Operations
• Provide excellent customer service and help team nurture and elevate boutique experiences to support growth of sales
• Show perfect knowledge of the back-office operations and ensures products and displays are merchandised effectively to maximize sales.

• 4 years of luxury sales experience in a luxury retail environment
• Prior supervisory experience
• Strong selling/closing skills
• Strong computer skills- Excel and Work proficiency
• Foreign language ability applicable to the market is preferred
• Bachelor’s degree is required
• Excellent communications and problem-solving skills
• Strong interpersonal skills
• Ability to travel