Assistant Department Manager

Summary

As an Assistant Department Manager at Ralph Lauren in New York, you will play a crucial role in ensuring a memorable shopping experience for customers while driving revenue and profitability for the department. You will be responsible for sales performance, loss prevention, and staff management, contributing to the overall success of the store.

Responsibilities

• Directly oversee sales and profit performance in the assigned department.
• Achieve shrinkage goals and implement loss prevention procedures.
• Collaborate with Senior Management to develop and monitor operating budgets.
• Work with Buyers and Planners to identify high sales and profit potential items.
• Partner with the Visual Presentation team for merchandise presentation.
• Identify improvements in store operations and merchandise flow.
• Recruit, train, and supervise staff to maximize sales and profit performance.
• Coach and mentor staff to uphold exceptional customer service standards.
• Execute Polo’s promotional strategies to support sales and profit objectives.
• Maintain awareness of store performance and market trends by visiting competitors.
• Create a welcoming environment that exceeds customer expectations.

Requirements

• College Degree or equivalent experience.
• Minimum 2 years of relevant retail management experience, preferably in luxury retail.
• Strong business acumen and enthusiasm for Polo’s lifestyle philosophy.
• Excellent communication and interpersonal skills.
• Ability to coach and develop staff effectively.