Summary
We are seeking a hands on UX Researcher to plan and run usability studies across digital platforms, analyze user behavior, and deliver actionable insights to improve product experiences. Bilingual ability in Korean or Japanese is preferred but not required; language skills may support translation, facilitation, and cultural interpretation for APAC markets. The role contributes to localized, user centered product experiences and works closely with product, design, and business stakeholders.
Responsibilities
- Plan design and execute usability tests for websites mobile apps and prototypes
- Recruit screen and coordinate research participants across relevant user groups
- Facilitate moderated and unmoderated sessions and support translation when bilingual ability exists
- Analyze and synthesize findings into reports presentations and readouts
- Collaborate with product managers designers developers and stakeholders to align research with goals
- Advocate for user needs and cultural context throughout the product lifecycle
- Present and defend research findings to peers executives and stakeholders
- Identify opportunities for innovation and recommend product solutions based on research
- Monitor industry benchmarks technologies and e commerce trends in APAC markets
Requirements
- Hands on contributor with initiative in a fast paced dynamic environment
- Strong organizational planning and time management skills
- Proven ability to collaborate across design research product and engineering roles
- Solid communication and presentation skills
- Experience planning and running usability tests and synthesizing findings
- Ability to recruit and coordinate research participants
- Preferred bilingual ability in Korean or Japanese to support translation and cultural interpretation
- Comfort presenting findings to stakeholders and executives
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