Assistant Manager - Alterations and Tailoring - South Coast Plaza

As an Assistant Manager in the Alterations and Tailoring department at South Coast Plaza, you will play a key role in supporting the manager to ensure high-quality service and customer satisfaction. You will be responsible for coaching employees, managing workloads, and contributing to the business plan to achieve departmental goals.

• Assist the Alterations and Tailor Shop Manager in coaching employees to complete alterations and tailoring according to guidelines and quality standards.
• Partner with the manager to recruit and hire top talent for the department.
• Educate employees on proper fit, shop procedures, and guidelines in a professional manner.
• Organize department workload to ensure items are completed by the promised date.
• Collaborate with the manager and other partners to ensure established processes are followed.

• Previous experience in alterations or tailoring.
• Understanding of safe and proper use of all shop equipment.
• Ability to communicate clearly and professionally with co-workers and customers.
• High level of ownership, accountability, and initiative.
• Flexible schedule based on department and store needs.
• High school diploma or equivalent preferred.