Assistant Manager, Operations

Summary

The Assistant Manager, Operations oversees boutique operations and supports a smooth, elevated client experience. This role leads operationally aligned staff and partners with boutique leadership and Home Office teams to improve efficiency.

Responsibilities

• Oversee inventory control, shipping and receiving, alterations, facilities, security, staffing, compliance, and expense management.
• Lead, coach, and inspire operational staff while fostering teamwork and a positive feedback culture.
• Serve as the boutique expert on operating procedures, systems, and tools.
• Collaborate on strategic initiatives, projects, budgeting, and expenditure forecasting.

Requirements

• At least 3 years of related experience.
• Bachelor's degree preferred.
• Strong communication, organizational, and collaboration skills, with a commitment to client experience.
• Ability to lift 15 pounds and work a flexible schedule, including late nights, weekends, and some holidays.