SummaryAs an Assistant Manager at Ralph Lauren in Vancouver, you will ensure a consistently memorable customer shopping experience while generating meaningful revenue and positive operating profit for the store. You will lead the sales floor to maintain the highest standards of service excellence, build client relationships, and uphold the company culture. You will partner with the General Manager to learn leadership roles and positively influence the store team.
Responsibilities- Responsible for sales and profit performance in the assigned store or department.
- Ensure sales and margin goals are met and work with management to develop operating budgets.
- Establish individual sales goals for associates and supervise sales staff to maximize performance.
- Maintain a welcoming environment that generates customer traffic and builds loyalty.
- Coach and mentor staff to support exceptional customer service standards.
- Provide feedback to buying and allocation teams to identify high sales and profit potential items.
- Execute visual presentation initiatives consistent with Ralph Lauren’s image.
- Implement loss prevention procedures to support shrink reduction and asset protection.
- Recruit, supervise, and develop staff, ensuring open roles are filled timely.
- Direct the execution of promotional strategies and programs to support sales and marketing objectives.
Requirements- Enthusiasm and ability to maintain Ralph Lauren’s elevated image and character.
- Ability to guide individuals toward goal achievement using negotiation, teamwork, and motivation.
- Strong verbal and written communication skills.
- Strong interpersonal and analytical skills.
- Relevant work experience preferred.
- Computer skills preferred: Word, Excel, PowerPoint, and Outlook.
- Ability to maneuver around the sales floor and lift up to 30 lbs.
- Ability to operate the register and stand for multiple hours.
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