Summary
The Assistant Personal Shopping provides partnership and administrative support to the Personal Shopper, managing schedule coordination, client correspondence, and preparation of materials and merchandise for client appointments while maintaining store and suite standards.
Responsibilities
- Schedule and maintain Personal Shopper calendar and appointments
- Review and handle correspondence and draft client invitations
- Communicate on behalf of the Personal Shopper by phone and email with professional follow up
- Maintain client profiles and track data for accuracy
- Prepare and coordinate materials and merchandise for client appointments
- Coordinate alterations, product transfers, holds and other services
- Maintain merchandising standards in suites and on the selling floor
- Ensure suites meet Store Readiness requirements and perform housekeeping tasks
- Support loss prevention and comply with health safety and privacy policies
Requirements
- High school diploma
- Previous retail experience preferred
- Advanced proficiency in MS Word Excel PowerPoint Outlook and Internet
- Fully bilingual in French and English
- Strong administrative and customer service skills
- Ability to handle confidential client information
- Flexible to perform errands and other duties to support the Personal Shopper
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