Assistant Personal Shopping

As an Assistant in Personal Shopping at Holt Renfrew, you will provide essential partnership and administrative support to the Personal Shopper, ensuring a seamless and luxurious shopping experience for clients. You will manage appointments, handle correspondence, and maintain client profiles, contributing to the overall success of the Personal Shopping department.

• Schedule all appointments and maintain the calendar of the Personal Shopper.
• Review and handle all correspondence, including drafting and producing official client invitations.
• Communicate on behalf of the Personal Shopper via telephone or email, maintaining superior customer service.
• Maintain Personal Shopper client profiles and track data for accuracy.
• Prepare and coordinate materials and merchandise for client appointments.
• Coordinate alterations, product transfers, and other services as required.
• Maintain merchandising standards in the Personal Shopping Suites and on the selling floor.
• Ensure compliance with health and safety policies and privacy regulations.

• High School diploma.
• Previous retail experience preferred.
• Advanced proficiency in MS Word, Excel, PowerPoint, Outlook, and Internet.
• Fully bilingual in French and English.