Assistant, Personal Shopping

Summary

The Assistant, Personal Shopping provides administrative and operational support to a Personal Shopper. The role helps deliver professional client service and ensures personal shopping appointments and suites are prepared to store standards.

Responsibilities

• Schedule appointments, maintain the Personal Shopper's calendar, and manage client correspondence and invitations.
• Respond to client communications professionally and ensure timely follow-up.
• Maintain client profiles and information, and prepare merchandise and materials for appointments.
• Coordinate alterations, product transfers, holds, and other client services.
• Maintain merchandising and store-readiness standards in personal shopping suites and on the selling floor.
• Support loss prevention, attend product knowledge sessions, and comply with health, safety, privacy, and cybersecurity policies.

Requirements

• High school diploma.
• Advanced proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and internet tools.
• Previous retail experience preferred.