SummaryAs an Assistant Store Director at Bottega Veneta's New York Flagship, you will play a crucial role in supporting the Store Director in managing store operations, driving sales, and ensuring exceptional customer service. You will be part of a dynamic team, contributing to the store's success and upholding the brand's image.
Responsibilities- Support store operations, including business performance, customer service, and company image.
- Drive achievement of store sales targets and support team in meeting individual sales goals.
- Maximize business potential and sales by department in line with company strategy.
- Mentor and coach retail associates to develop competencies and support growth.
- Monitor and ensure quality of data in sales staff's client books and propose action plans.
- Collaborate with merchandising team and corporate partners for proper product assortment.
- Ensure operational policies and procedures are upheld at all times.
- Assist in succession planning and innovative ways to drive business.
- Recruit store associates and maintain a pool of potential candidates.
- Facilitate staff trainings and new hire inductions.
- Deliver exceptional service to clientele and manage customer relationships professionally.
- Perform operational functions: open/close store, register, and back office management.
- Maintain an environment of fairness, dignity, and respect for all associates.
Requirements- 3-5 years of retail experience in a managerial role.
- Ability to work in a team with organizational awareness and flexibility.
- Strong knowledge of products and brand philosophy.
- Exemplary verbal and written communication skills.
- Mobility on the sales floor for extended periods.
- Availability for closing shifts, Saturdays, Sundays, annual inventory, and holiday season.
- Ability to climb a ladder and lift packages weighing 5-8 lbs regularly.
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