SummaryWe are currently seeking an Assistant Store Manager who will report to the Store Manager as part of our dynamic team in Costa Mesa. You will support the operations of the store, drive sales targets, and contribute to the overall business performance and customer service excellence.
Responsibilities- Support store operations, including business performance, customer service, and company image.
- Drive achievement of store sales targets and support team sales goals.
- Assist in maximizing store business potential and sales by department.
- Mentor and coach retail associates to develop competencies and drive sales.
- Monitor and ensure quality of data in sales staff client books and propose action plans.
- Assist with recruiting store associates and maintaining a pool of potential candidates.
- Facilitate staff trainings and new hire inductions.
- Comply with and enforce Bottega Veneta standards and procedures.
- Deliver exceptional service to clientele and manage customer relationships.
- Perform operational functions: open/close store, register, and back office management.
- Maintain an environment of fairness, dignity, and respect for all associates.
Requirements- Minimum of 2 years of retail experience in a managerial role.
- Ability to work in a team with organizational awareness and flexibility.
- Strong knowledge of products and brand philosophy.
- Exemplary verbal and written communication skills.
- Ability to be mobile on the sales floor for extended periods.
- Availability for closing shifts, weekends, annual inventory, and holiday season.
- Ability to climb a ladder and lift packages weighing 5-8 lbs regularly.
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