Overview
Join a prestigious retail team in Greenwich, CT, renowned for offering high-quality products and exceptional customer service. Our store caters to a discerning clientele, providing a sophisticated shopping experience. As the Assistant Store Manager, you will play a pivotal role in supporting the Store Manager in daily operations, leading a team of sales associates, and ensuring that the store achieves its sales and service goals.
Responsibilities
- Assist the Store Manager in overseeing daily store operations to ensure smooth and efficient functioning.
- Lead, train, and mentor sales associates to provide outstanding customer service and achieve sales targets.
- Develop and implement effective sales strategies to drive store performance and meet business objectives.
- Maintain high standards of visual merchandising and store presentation to enhance the customer experience.
- Manage inventory, including stock replenishment, merchandise organization, and loss prevention strategies.
- Build and maintain strong relationships with the local clientele, understanding their needs and preferences.
- Handle customer inquiries and resolve issues promptly to ensure customer satisfaction.
- Monitor and analyze sales reports to identify trends and areas for improvement.
- Ensure compliance with company policies, procedures, and standards.
Requirements
- Proven experience in a retail management role, preferably in a similar high-end retail environment.
- Strong knowledge of the Greenwich market and familiarity with the local clientele.
- Excellent leadership and team management skills with the ability to motivate and inspire staff.
- Exceptional customer service skills with a focus on creating a positive shopping experience.
- Ability to analyze sales data and make informed decisions to drive store performance.
- Strong organizational and multitasking abilities to manage various store operations effectively.
- Excellent communication and interpersonal skills.
- Availability to work flexible hours, including weekends and holidays as needed.
- Eligibility to obtain and maintain any required licenses or certifications.
- Benefits include a 10% bonus upon reaching store goals, 401K plan, company-contributed healthcare coverage, provided uniform, and paid vacation, personal, and sick days after a 90-day probationary period.
