Assistant Store Manager - Fontainebleau

Summary

The Assistant Store Manager supports store sales, profitability, client development, and daily operations while bringing the Maison Margiela brand identity to life. This role develops and coaches the team, maintains service and visual standards, and assumes leadership of the store in the Store Manager's absence.

Responsibilities

• Track sales, KPIs, expenses, and financial performance, and support store action plans.
• Recruit, onboard, train, coach, and support the performance development of store employees.
• Develop client relationships, oversee clienteling and CRM practices, and resolve customer issues.
• Manage daily store operations, inventory, cash handling, scheduling, and payroll within established budgets.
• Maintain merchandising, visual presentation, store cleanliness, and compliance with company policies.
• Lead store operations and team performance when the Store Manager is absent.

Requirements

• At least 5 years of experience in retail management or a related role.
• Strong communication, customer service, project management, and financial management skills.
• Proficiency with Microsoft Office Suite or related software.
• Experience in luxury retail or a service-oriented organization preferred; a client book is also preferred.
• Ability to lead, coach, train, and manage performance in a fast-paced environment.
• Flexible availability, including weekends, holidays, and early or late shifts as needed.