SummaryAs an Assistant Store Manager at Bottega Veneta Saks New York, you will play a crucial role in supporting the Store Manager in driving the store's business performance, enhancing customer service, and maintaining the brand's image. You will be instrumental in achieving sales targets and developing the team to ensure the store's success.
Responsibilities- Support store operations, including business performance, customer service, and company image.
- Drive achievement of store sales targets and support team in meeting individual sales goals.
- Maximize business potential and sales by department in line with company strategy.
- Mentor and coach retail associates to develop competencies and drive sales.
- Monitor and ensure quality of data in sales staff's client books and propose action plans.
- Assist in recruiting store associates and maintaining a pool of potential candidates.
- Facilitate staff trainings and new hire inductions, ensuring proper follow-up steps.
- Comply with and enforce Bottega Veneta standards and procedures.
- Deliver exceptional service to clientele by upholding brand service values and standards.
- Perform operational functions, including opening and closing the store, register, and back office management.
- Maintain an environment of fairness, dignity, and respect for all associates.
Requirements- Minimum of 2 years of retail experience in a managerial role.
- Ability to work in a team, with organizational awareness and flexibility.
- Strong knowledge of products and philosophy of the brand.
- Exemplary verbal and written communication skills.
- Ability to be mobile on the sales floor for extended periods.
- Availability to work closing shifts, including weekends and holidays.
- Ability to climb a ladder and lift packages weighing 5-8 lbs regularly.
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