Assistant Store Manager

Summary

The Assistant Store Manager supports the Store Manager in achieving sales and service targets and improving store operations to deliver excellent customer experiences. You will help lead and develop the store team, maintain merchandising and visual standards, and coordinate with support departments and HR. The role requires hands-on retail leadership and flexibility for nights, weekends, and holidays.

Responsibilities

• Support Store Manager in leading and developing a professional store team to achieve sales and service goals
• Collaborate with training teams and establish weekly and monthly objectives for the team
• Ensure employees present professionally and deliver a high level of customer service and clienteling
• Maintain merchandise presentation according to visual guidelines
• Coordinate with store support departments and align with HR on policies, procedures, and development planning
• Perform other duties as assigned by the Store Manager

Requirements

• Previous experience in management, sales, hospitality, and/or service
• Exceptional customer service and clienteling skills
• Strong leadership skills with the ability to coach and motivate a team
• Professional verbal and written communication skills
• Flexible availability including nights, weekends, and holidays