Assistant Store Manager

Summary

The Assistant Store Manager supports the Store Manager to achieve sales and service targets, develop the store team, maintain operational best practices, and ensure an excellent customer experience. The role involves coaching staff, implementing visual and merchandising standards, and collaborating with support departments and HR on policies and development.

Responsibilities

• Support Store Manager in leading and developing a professional store team to achieve company goals
• Collaborate with training teams to develop a gold standard team
• Establish weekly and monthly objectives for the team
• Ensure employees present professionally and deliver high level customer service
• Ensure merchandise is properly and attractively displayed per visual guidelines
• Collaborate with store support departments to utilize company resources effectively
• Align with Human Resources on policies procedures and development planning
• Perform other duties assigned by Store Manager

Requirements

• Previous experience in management sales hospitality or service
• Exceptional customer service and clienteling skills
• Strong leadership skills with ability to coach and motivate a team
• Professional verbal and written communication skills
• Flexible work schedule including nights weekends and holidays
• Willingness to travel to other stores and abroad as needed