Assistant Store Manager

Summary

The Assistant Store Manager will support the Store Manager to achieve sales and service targets, maintain store operations, develop the store team, and ensure excellent customer experiences. This role involves coaching, visual presentation oversight, collaborating with support departments, and performing assigned duties to meet company objectives.

Responsibilities

• Support Store Manager in leading and developing a professional store team
• Collaborate with training teams to build a high performing team
• Establish weekly and monthly objectives for the team
• Ensure employees present professionally and deliver high levels of customer service
• Maintain attractive merchandise presentation per visual guidelines
• Work with store support departments to use company resources effectively
• Coordinate with Human Resources on policies and development planning
• Cover flexible schedule including nights weekends and holidays
• Perform other duties assigned by the Store Manager

Requirements

• Previous experience in management sales hospitality or service
• Exceptional customer service and clienteling skills
• Strong leadership ability to coach and motivate a team
• Professional verbal and written communication skills
• Flexible availability including nights weekends and holidays
• Ability to maintain visual merchandising standards
• Willingness to travel to other stores and abroad when required