Assistant Store Manager

Summary

The Assistant Store Manager supports the Store Manager to achieve sales and service targets, maintain store operations, and continuously improve the customer and team experience. This role leads and develops the store team, ensures merchandising and visual standards, and collaborates with support departments and HR on policies and development.

Responsibilities

• Support Store Manager in leading and developing a professional store team
• Collaborate with training teams to develop a gold standard team
• Establish weekly and monthly objectives for the team
• Ensure employees present professionally and deliver high level customer service
• Maintain merchandise presentation according to visual guidelines
• Collaborate with store support departments to utilize company resources
• Align with Human Resources on policies procedures and development planning
• Perform other duties assigned by the Store Manager

Requirements

• Previous experience in management sales hospitality or service
• Exceptional customer service and clienteling skills
• Strong leadership skills with ability to coach and motivate
• Professional verbal and written communication skills
• Flexible availability including nights weekends and holidays
• Willingness to travel to other stores and abroad