Assistant Store Manager - Woodbury Commons Outlet

Summary

The Assistant Store Manager leads and inspires the store team to deliver an elevated luxury shopping experience while driving sales and operational excellence. Working closely with the Store Manager, this role supports business strategies, brand standards, and strong client relationships.

Responsibilities

• Support the team in achieving sales targets and analyze store sales and KPIs to identify opportunities for growth.
• Recruit, train, coach, and develop associates, and support performance management and team engagement.
• Oversee daily operations, including scheduling, expense management, inventory, cash handling, stock replenishment, and loss prevention.
• Build client relationships through CRM strategies and personalized follow-ups, and ensure exceptional product knowledge and service.
• Maintain visual merchandising and store presentation standards and support marketing and client loyalty initiatives.

Requirements

• At least 5 years of retail experience, preferably in a leadership role.
• Experience with luxury clientele, high-touch service, clienteling, and sales performance.
• Strong leadership, communication, organizational, and project management skills.
• Proficiency with CRM systems, retail POS software, and Microsoft Office Suite or related software.
• Financial management experience and flexible availability, including weekends and holidays.