SummaryThe Asset Protection Coordinator (APC) at Ralph Lauren is responsible for the detection, apprehension, or deterrence of activities that could result in a loss to the company. The role involves ensuring a safe environment for customers, associates, and vendors, while promoting compliance with Polo Ralph Lauren policies related to theft prevention, safety, and inventory control.
Responsibilities- Ensure safety of all customers and associates by promoting and ensuring operational compliance with all safety policies and procedures.
- Conduct surveillance and apprehension of external theft suspects following company guidelines.
- Operate and monitor store security/safety systems, including CCTV.
- Assist in conducting internal theft investigations under the direction of the APM/APL.
- Monitor facility/store access to deter and detect unauthorized removal of company assets.
- Complete audits of operational, safety, and inventory control related procedures.
- Maintain relationships with local law enforcement and mall security, and represent Ralph Lauren in court proceedings related to apprehensions.
- Complete all incident and investigation reports, and paperwork related to audits and shrink reduction programs.
- Assist in planning, execution, and reconciliation of inventory.
- Partner with stores in developing and executing shrink action plans and awareness programs.
- Develop partnerships with Store Management and Associates to increase awareness of shrink causing issues, safety, and other Asset Protection programs.
Requirements- Experience within a retail environment preferred.
- High School diploma or equivalent required.
- Strong communication skills, both verbal and written.
- Basic computer skills, including Microsoft Windows and Excel.
- Working knowledge of CCTV monitoring systems preferred.
- Ability to preserve confidentiality of information.
- Ability to work day or evening hours, including weekends and holidays.
- Ability to work within strict time frames and deadlines.
- Must be able to make quick, sound decisions in time-sensitive situations.
- Willingness to stand and walk the sales floor for 6-8 hours per shift and lift/move objects 20lbs or greater as needed.
- Must satisfy all licensing requirements as required by state or local jurisdiction.
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