Summary
The Associate, Audit and Control performs switchboard, general office, accounts payable and daily balancing functions within the Cash Office and delivers internal services to the store including parcel and bag check and procedural support.
Responsibilities
- Answer inbound customer calls and route messages following company standards
- Maintain location phone directory and manage switchboard operations
- Oversee repairs of technical systems such as POS
- Perform banking reconciliation, invoice coding and petty cash management
- Investigate chargebacks and manage No Inventory Value tracking
- Maintain general office practices to mitigate loss and ensure tidy workplace
- Conduct department audits of company policies and procedures
- Provide support and follow up on audits to ensure compliance
- Perform additional duties as assigned including compliance with privacy and cyber security measures
Requirements
- High school diploma or equivalent
- 2-3 years previous work experience in a similar environment; retail preferred
- Intermediate knowledge of Microsoft Office including Excel PowerPoint and Word
- Strong attention to detail and exceptional organizational skills
- Excellent written and verbal communication skills
- Ability to perform financial tasks such as reconciliation and petty cash management
- Experience conducting audits and ensuring procedural compliance
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