Associate Audit and Control - Cash Office

The Associate, Audit and Control in the Cash Office is responsible for managing switchboard operations, general office tasks, accounts payable, and daily balancing functions. This role also involves executing internal services for the store, including handling procedural inquiries and managing employee parcel and bag checks.

• Answer inbound customer calls following company standards and accurately route calls or deliver messages.
• Maintain the phone directory for the location and oversee repairs of technical systems such as POS.
• Provide financial support through banking reconciliation, invoice coding, petty cash management, and chargeback investigations.
• Manage Customer’s Own Goods and track other No Inventory Value/No Charge items.
• Ensure general office practices are maintained and the workplace is neat and tidy to mitigate loss.
• Perform department auditing of company policies and procedures and provide support to ensure compliance.
• Ensure compliance with privacy policies, regulations, and cyber security measures.

• High School diploma or equivalent.
• 2-3 years of previous work experience in a similar environment, preferably in retail.
• Intermediate knowledge of Microsoft Office, including Excel, PowerPoint, and Word.
• Strong attention to detail, exceptional organizational skills, and excellent written and verbal communication abilities.