Summary
Join the Property Leadership Team to support the Hospitality Leader in delivering exceptional dining experiences within the design gallery. Lead and develop team members, drive operational excellence, and help execute financial and service strategies to elevate guest satisfaction and support revenue goals.
Responsibilities
- Lead and develop team members through structured training and real-time guidance to uphold dining room service standards
- Partner with the Hospitality Leader on recruitment, hiring, onboarding, and building a high-performing team
- Drive operational excellence by implementing and maintaining quality and safety standards across hospitality spaces
- Engage with guests and team members to ensure a seamless and elevated experience
- Support financial objectives by assessing labor and sales performance and implementing revenue-improving practices
- Create strategic team schedules to optimize business and client experience
- Assume full leadership responsibilities in the absence of the Hospitality Leader to ensure seamless operations
Requirements
- Minimum 3 years hospitality leadership experience in a high-volume, full-service restaurant or equivalent
- Proven ability to manage financial performance including labor and food costs and inventory controls
- Proficiency with computer systems such as Microsoft Excel, inventory systems, and point of sale systems
- Ability to work autonomously and collaborate across leadership levels while making strategic decisions
- Legal authorization to work in the country at time of application
- Flexibility to work weekends, holidays, and variable shifts
- Ability to frequently lift up to 50 lbs and stand or walk for extended periods
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