Summary
As the Associate Manager, you will support the General Manager in strategic planning and managing the execution of plans to ensure a profitable business at the Grand Prairie store. You will act as a key decision maker in the absence of the General Manager and take ownership of your responsibilities, driving success through operational excellence, optimizing talent, and embracing new ways of selling while upholding the highest level of brand integrity standards.
Responsibilities
- Support the General Manager in analyzing business trends and strategic planning of business initiatives for your store location.
- Educate your team on sales and profit performance tools and resources.
- Create a consistent customer experience aligned to RL brand expectations by supporting the store vision.
- Assist in the creation of the store client development strategy and lead community outreach in your market.
- Execute the talent strategy set for your store, collaborating with the General Manager to build and develop a team focused on the customer.
- Drive networking and recruitment activities in your store market.
- Engage in ongoing talent development conversations, providing coaching, feedback, and learning opportunities to employees.
- Manage processes and store execution to maintain exceptional productivity standards, including inventory control and management to achieve store shrink goals.
- Champion the use of new technology to support New Ways of Selling techniques and More Ways to Shop to drive business results.
- Uphold all company policies and procedures and provide feedback to the General Manager & District Director.
- Ensure sales floor and all store standards exceed expectations at all times.
- Create an inclusive environment aligned with Ralph Lauren Company values and Cultural Focus Areas.
Requirements
- College Degree or equivalent experience preferred.
- Retail Management or similar industry experience in a complex, high-volume or high-profile specialty environment.
- Effective communication skills with customers and store personnel.
- Ability to maneuver around the sales floor, stock/dressing room, cashwrap, and office.
- Flexibility to work a varied schedule, including evenings, weekends, and overnight shifts as required.
- Proven track record of success and positive working relationships with customers, management, and co-workers.
- Strong business acumen with planning and prioritization/time management skills.
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