SummaryAs an Associate Manager, you will support the General Manager in creating strategic plans and managing their execution to ensure a profitable business. You will be a key decision maker in the absence of the General Manager, owning your responsibilities and achieving success through operational excellence, talent optimization, and innovative selling methods while maintaining brand integrity standards.
Responsibilities- Support the General Manager in analyzing business trends and strategic planning for your store location.
- Educate your team on sales and profit performance tools and resources.
- Create a consistent customer experience aligned with RL brand expectations.
- Assist in developing the store client strategy and lead community outreach in your market.
- Collaborate with the General Manager to build and develop a customer-focused team.
- Drive networking and recruitment activities in your store market.
- Engage in talent development conversations, providing coaching and feedback.
- Manage processes and store execution to achieve productivity and shrink goals.
- Champion new technology to support innovative selling techniques.
- Uphold company policies and procedures.
- Provide feedback to the General Manager & District Director on business trends.
- Ensure sales floor and store standards exceed expectations.
- Create an inclusive environment aligned with Ralph Lauren values.
Requirements- College Degree or equivalent experience preferred.
- Retail Management experience in a high-volume or high-profile environment preferred.
- Effective communication skills with customers and store personnel.
- Ability to maneuver around the sales floor and perform physical tasks.
- Ability to operate the register and work flexible schedules, including nights and weekends.
- Proven track record of building positive relationships with customers and coworkers.
- Strong business acumen and planning skills.
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