Summary
The Associate Manager supports the General Manager in developing and executing strategic plans for a profitable store business. This role helps lead operational excellence, talent development, client engagement, and brand standards, and serves as a key decision maker in the General Manager's absence.
Responsibilities
- Analyze business trends and support strategic planning and store initiatives.
- Educate the team on sales and profit performance tools, and help deliver a consistent customer experience.
- Support client development strategy, community outreach, networking, and recruitment.
- Develop talent through coaching, feedback, and learning opportunities.
- Manage store processes, inventory control, productivity, and shrink goals.
- Promote new selling technologies, uphold company policies, and maintain exceptional sales floor and store standards.
- Share business trends and high-profit opportunities with the General Manager and District Director.
Requirements
- Retail management or similar experience in a complex, high-volume, or high-profile specialty environment preferred.
- College degree or equivalent is a plus.
- Strong communication, business acumen, planning, prioritization, and time management skills.
- Demonstrated ability to build and maintain positive relationships with customers, management, and coworkers.
- Ability to work a flexible schedule, including days, evenings, weekends, and occasional overnight shifts or travel.
- Ability to stand, walk, and move around the store for extended periods and lift or climb up to 30 pounds.
