SummaryAs an Associate Manager, you will support the General Manager in creating strategic plans and managing their execution to ensure a profitable business. You will be a key decision maker in the absence of the General Manager, owning your responsibilities and achieving success through operational excellence, talent optimization, and innovative selling methods while maintaining the highest level of brand integrity.
Responsibilities- Support the General Manager in analyzing business trends and strategic planning for your store location.
- Educate your team on sales and profit performance tools and resources.
- Create a consistent customer experience aligned with RL brand expectations.
- Assist in developing the store client strategy and lead community outreach.
- Collaborate with the General Manager to build and develop a customer-focused team.
- Drive networking and recruitment activities in your store market.
- Engage in talent development conversations, providing coaching and feedback.
- Maintain productivity standards through process management and inventory control.
- Champion new technology to support innovative selling techniques.
- Uphold company policies and procedures.
- Provide feedback to the General Manager & District Director on business trends.
- Ensure sales floor and store standards exceed expectations.
- Create an inclusive environment aligned with Ralph Lauren values.
Requirements- College Degree or equivalent preferred.
- Retail Management experience in a high-volume or high-profile environment preferred.
- Effective communication skills with customers and store personnel.
- Ability to maneuver around the sales floor and handle physical tasks.
- Ability to operate the register and work flexible hours, including weekends and travel.
- Proven track record of building positive relationships with customers and co-workers.
- Strong business acumen and planning skills.
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