Summary
The Associate Manager supports the General Manager in strategic planning and execution to ensure a profitable store while maintaining brand standards. This role assists with talent development, community outreach, inventory control and operational excellence to deliver an exceptional customer experience.
Responsibilities
- Support General Manager in analyzing business trends and planning store initiatives
- Educate and coach team on sales and profit performance tools
- Create and maintain a consistent customer experience aligned to brand expectations
- Assist in client development strategy and lead community outreach efforts
- Execute talent strategy and participate in recruitment and networking activities
- Provide ongoing coaching feedback and learning opportunities to employees
- Manage store processes including inventory control to achieve shrink goals
- Champion new technology and selling techniques to drive business results
- Ensure sales floor and store standards consistently exceed expectations
Requirements
- College degree or equivalent a plus
- Retail management or similar industry experience in high volume specialty environment preferred
- Strong communication and customer service skills
- Ability to operate register stand and move for multiple hours and lift up to 30 lbs
- Flexible schedule including days evenings weekends and possible travel
- Proven track record building positive working relationships
- Business acumen with strong planning and prioritization skills
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