Summary
Deliver exceptional customer service and build long lasting client relationships to drive sales and loyalty for luxury beauty brands. Compensation is commission-based in addition to base hourly pay. Position requires flexibility to work nights weekends and holidays and participation in brand education and in-store events.
Responsibilities
- Consistently deliver extraordinary service to all customers
- Exceed personal and brand sales and service targets
- Build and maintain a loyal personal client base through acquisition development and retention
- Share expert product knowledge with the selling team and attend educational sessions
- Drive brand sales through marketing opportunities event execution and assortment recommendations
- Perform floor recovery visual merchandising price changes and sales support tasks
- Communicate with clients via phone mail and electronic methods for events follow-up and requests
- Resolve customer service issues and escalate to selling management when needed
- Maintain relationships with buyer vendor and selling manager
Requirements
- High school diploma
- Minimum of two years experience in a commission-based sales environment
- Proven ability to exceed sales targets
- Prior retail sales experience in a luxury environment preferred
- Make-up artistry or aesthetics certificate may be required for certain brands
- Ability to work a flexible schedule including nights weekends and holidays
- Highly collaborative and able to multi-task with minimal supervision
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