Beauty Advisor - Concierge

Summary

The Beauty Advisor provides personalized customer service and expert beauty consultations while building client relationships and driving individual and vendor sales. The role also maintains a welcoming, well-merchandised counter and uses clienteling tools to support customer follow-up.

Responsibilities

• Meet and exceed individual, vendor, event, and department sales goals.
• Develop customer relationships and provide professional makeup and treatment consultations and applications.
• Record client information and preferences using online clienteling tools.
• Maintain counter standards and deliver an exceptional experience from customer approach through sale and follow-up.
• Work effectively with team members and vendor account executives while following company standards.

Requirements

• At least 1 year of retail experience, preferably in customer-focused cosmetics.
• Demonstrated successful sales experience, including exceeding quota.
• Ability to work independently and collaboratively in a fast-paced environment.
• Comfort learning and using clienteling tools and software.
• Strong attention to detail, initiative, organization, and business judgment.