Summary
The Beauty Advisor provides an elevated client experience by engaging customers, delivering personalized cosmetic consultations and make up application, and driving sales through product knowledge and clienteling tools. This role focuses on achieving individual and department sales goals while representing the brand professionally at the counter. The advisor leverages social media and technology to grow business and maintain client relationships.
Responsibilities
- Achieve and exceed individual cosmetic sales goals and department daily and monthly targets
- Provide dynamic in-store service and professional make up consultations and applications
- Use appropriate questioning to identify client needs and recommend products or services
- Actively participate on social media to grow personal brand and business
- Utilize online clienteling tools to record and maintain client information and preferences
- Cross sell beyond one line to increase basket size and drive results
- Proactively offer in-store services to personalize the shopping experience
- Maintain counter standards ensuring a clean, tidy and welcoming space
Requirements
- Minimum 1 year retail experience within the beauty industry
- Proven sales experience with history of achieving or exceeding goals
- Comfortable using social media and technology for clienteling and business growth
- Strong communication and interpersonal skills with ability to build client relationships
- Ability to learn and utilize online clienteling tools and software
- Professional presentation and customer service orientation
- Flexible and collaborative team player willing to perform ad hoc responsibilities as needed
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