Summary
The Beauty Advisor develops long lasting customer relationships to drive sales, service, and loyalty in a luxury retail environment. This commission-based role focuses on product expertise, client acquisition and retention, and contributing to brand and store targets.
Responsibilities
- Deliver extraordinary customer service to all clients
- Exceed personal and brand sales and service targets
- Build and maintain a loyal personal client base through acquisition and retention
- Share product knowledge with the store selling team
- Maintain relationships with buyers, vendors, and selling management
- Drive brand sales through marketing opportunities and event execution
- Attend educational sessions including product and vendor training
- Perform floor recovery, visual merchandising, price changes, and sales support
- Communicate regularly with clients via phone, mail, and electronic methods
Requirements
- High school diploma
- Minimum two years experience in a commission-based sales environment
- Proven ability to exceed sales targets
- Ability to work a flexible schedule including nights, weekends, and holidays
- Make-up artistry or aesthetics certificate may be required for certain brands
- Prior luxury retail sales experience preferred
- Highly collaborative and able to multitask with minimal supervision
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