Summary
The Beauty Advisor develops deep, long lasting customer relationships to drive sales, service, and loyalty. This commission-based retail role requires delivering exceptional customer service, building a personal client base, and sharing expert product knowledge within the store selling team.
Responsibilities
- Consistently deliver extraordinary service to all customers
- Exceed personal and brand sales and service targets
- Build and maintain a loyal personal client base by acquiring and retaining customers
- Share expert product knowledge with the store selling team
- Maintain relationships with buyer, vendor, and selling manager
- Drive brand sales through marketing opportunities and event execution
- Attend educational sessions and vendor training
- Perform floor recovery, visual merchandising, price changes, and sales support tasks
- Communicate regularly with clients through phone, mail, and electronic methods
Requirements
- High school diploma
- Minimum of two years experience in a commission-based sales environment
- Proven ability to exceed sales targets
- Ability to work a flexible schedule including nights, weekends, and holidays
- Highly collaborative and able to work in a fast-paced environment with minimal supervision
- Make-up artistry or aesthetics certificate may be required for certain brands
- Prior retail sales experience in a luxury environment preferred
- Bilingual French and English preferred
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