Beauty Advisor

Summary

The Beauty Advisor is responsible for building lasting client relationships and driving brand and personal sales through expert product knowledge and exceptional service. This commission-based sales role focuses on client acquisition, retention, and meeting individual and brand sales targets within a luxury retail environment. The advisor will support merchandising and brand initiatives while maintaining high standards of customer care.

Responsibilities

• Deliver exceptional, personalized service to customers on the sales floor
• Meet and exceed personal and brand sales and service targets
• Build and maintain a loyal client base through acquisition and follow-up
• Share product knowledge and brand expertise with the selling team
• Support merchandising, floor recovery, and price changes
• Coordinate with buyers, vendors, and selling managers on brand needs
• Execute brand events and marketing opportunities as directed
• Communicate regularly with clients via phone, mail, and electronic methods
• Resolve customer service issues and escalate when necessary

Requirements

• High school diploma or equivalent
• Minimum of 2 years experience in a commission-based sales environment
• Prior luxury retail sales experience preferred
• Make-up artistry or aesthetics certificate may be required for certain brands
• Ability to work a flexible schedule including nights, weekends, and holidays
• Strong interpersonal, communication, and product knowledge skills