Beauty Advisor

Summary

The Beauty Advisor develops deep, long-lasting relationships with customers to drive sales, service, and loyalty. Compensation is commission-based and directly tied to individual sales results. This role delivers expert product knowledge and exceptional customer service on the sales floor.

Responsibilities

• Consistently deliver extraordinary service to all customers
• Exceed personal and brand sales and service targets
• Build and maintain a loyal personal client base through acquisition, development, and retention
• Share expert product knowledge and attend product and vendor training sessions
• Drive brand sales by supporting marketing opportunities, event execution, and assortment recommendations
• Perform floor recovery, visual merchandising, price changes, and related sales support tasks
• Communicate regularly with personal clients regarding events, merchandise requests, and follow-up
• Resolve customer service issues and escalate to selling management when required

Requirements

• High school diploma
• Minimum of 2 years experience in a commission-based sales environment
• Prior luxury retail sales experience preferred
• Make-up artistry or aesthetics certificate may be required for certain brands
• Able to work a flexible schedule including nights, weekends, and holidays
• Strong multi-tasking skills and ability to work collaboratively in a team