Beauty Advisor

The Beauty Advisor at Holt Renfrew is responsible for cultivating strong, lasting relationships with customers to boost sales, service, and loyalty. This role offers a commission-based compensation tied directly to sales volume, providing an opportunity to thrive in a fashion-driven environment.

• Deliver exceptional service to all customers consistently.
• Surpass personal sales and service goals and targets.
• Build and maintain a loyal client base by acquiring new customers and retaining existing ones.
• Share expert product knowledge with the store selling team.
• Maintain relationships with buyers, vendors, and selling managers.
• Drive brand sales through marketing opportunities and event execution.
• Attend educational sessions including product knowledge and vendor seminars.
• Perform floor recovery, visual merchandising, and related sales support tasks.
• Communicate with clients about in-store events and merchandise requests.
• Resolve customer service issues and collaborate with management on complex issues.
• Ensure compliance with privacy policies and cyber security measures.

• High school diploma.
• Proven ability to exceed sales targets.
• Collaborative team player in a fast-paced environment.
• Flexible schedule including nights, weekends, and holidays.
• Minimum of 2 years experience in a commission-based sales environment.
• Make-up artistry or aesthetics certificate may be required for certain brands.
• Prior retail sales experience in a luxury environment preferred.