Summary
The Beauty Advisor develops long lasting customer relationships to drive sales and loyalty within a luxury retail environment. This commission-based role requires delivering extraordinary service, product expertise, and contributing to brand and store sales objectives.
Responsibilities
- Deliver exceptional customer service to all clients
- Exceed personal and brand sales and service targets
- Build and maintain a loyal personal client base through acquisition and retention
- Share expert product knowledge with the selling team
- Maintain relationships with buyers, vendors, and selling management
- Drive brand sales through events, marketing opportunities, and assortment suggestions
- Attend product knowledge and vendor training sessions
- Perform floor recovery, visual merchandising, price changes, and sales support tasks
- Communicate regularly with clients via phone mail and electronic methods
Requirements
- High school diploma
- Minimum of two years experience in a commission-based sales environment
- Proven ability to exceed sales targets
- Makeup artistry or aesthetics certificate may be required for certain brands
- Prior luxury retail sales experience preferred
- Ability to work a flexible schedule including nights weekends and holidays
- Highly collaborative and able to multitask with minimal supervision
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