Summary
The Beauty Advisor develops long lasting customer relationships to drive sales, service, and loyalty in a luxury retail environment. This commission-based role requires delivering expert product knowledge, meeting personal and brand sales targets, and supporting store initiatives and events.
Responsibilities
- Consistently deliver extraordinary service to all customers
- Exceed personal and brand sales and service targets
- Build and maintain a loyal personal client base through acquisition and retention
- Share product knowledge with the selling team and attend educational sessions
- Perform floor recovery, visual merchandising, price changes, and sales support tasks
- Communicate with clients about events, merchandise, and follow-up
- Drive brand sales through marketing opportunities and event execution
- Resolve customer service issues and collaborate with selling management
- Ensure compliance with privacy policies and cyber security measures
Requirements
- High school diploma
- Minimum of two years experience in a commission-based sales environment
- Proven ability to exceed sales targets
- Prior retail sales experience in a luxury environment preferred
- Make-up artistry or aesthetics certificate may be required for certain brands
- Able to work nights, weekends, and holidays with a flexible schedule
- Highly collaborative and able to multi-task with minimal supervision
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