Summary
The Beauty Advisor builds lasting customer relationships to drive sales, service, and loyalty for La Prairie. This role delivers expert product knowledge and personalized service while working toward individual and brand goals.
Responsibilities
- Deliver exceptional customer service and exceed sales and service goals.
- Acquire new customers, develop existing clients, and retain loyal clients.
- Share product knowledge with the store selling team and maintain relationships with buyers, vendors, and managers.
- Identify marketing opportunities, execute events, and recommend assortment improvements.
- Perform visual merchandising, floor recovery, price changes, and related sales support tasks.
- Contact clients about events, merchandise requests, sales follow-up, and other relevant updates.
- Resolve customer service issues and follow privacy and cybersecurity policies.
Requirements
- High school diploma.
- At least two years of experience in a commission-based sales environment.
- Proven ability to exceed sales targets and collaborate in a team-oriented environment.
- Ability to multitask with minimal supervision and work a flexible schedule, including nights, weekends, and holidays.
- Luxury retail sales experience preferred; makeup artistry or aesthetics certification may be required for certain brands.
