SummaryAs a Beauty Advisor at Le Labo in Montreal, you will be responsible for developing deep, long-lasting relationships with customers to increase sales, service, and loyalty. Your role will be commission-based, directly tied to sales volume results, and will involve working in a dynamic, luxury retail environment.
Responsibilities- Consistently deliver extraordinary service to all customers.
- Exceed all personal sales and service goals and targets.
- Build a loyal personal client base by acquiring new customers and retaining existing ones.
- Share expert product knowledge with the entire store selling team.
- Maintain solid relationships with buyers, vendors, and selling managers.
- Drive brand sales by identifying key marketing opportunities and executing events.
- Attend all educational sessions, including product knowledge and vendor seminars.
- Perform floor recovery, visual merchandising, and related sales support tasks.
- Communicate regularly with personal clients regarding in-store events and merchandise requests.
- Resolve customer service issues and collaborate with selling management on complex issues.
Requirements- High school diploma.
- Proven ability to exceed sales targets.
- Highly collaborative and able to work in a team-oriented environment.
- Ability to work in a fast-paced environment with minimal supervision.
- Flexible work schedule, including nights, weekends, and holidays.
- Minimum of 2 years experience in a commission-based sales environment.
- Make-up artistry or aesthetics certificate may be required for certain brands.
- Prior retail sales experience in a luxury environment preferred.
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