Beauty Advisor

Summary

Provide outstanding customer service and drive individual and vendor line sales while building and maintaining customer relationships. Execute in-house training, pre-booked facial consultations, and maintain a well-merchandised counter while proficiently closing retail sales. Utilize clienteling tools to grow personal business and support department goals.

Responsibilities

• Greet customers and deliver a high level of personalized service as the brand expert.
• Achieve and exceed individual vendor line sales goals and event sales targets.
• Conduct facial consultations and professional makeup application to drive sales.
• Use online clienteling tools to record client information and follow up.
• Maintain counter standards ensuring a clean and welcoming selling area.
• Participate in in-house training and pre-booked events to promote products.
• Collaborate with team members and liaise with account executives.
• Close sales effectively and manage post-sale follow up to build loyalty.

Requirements

• Minimum 1 year retail experience, preferably in cosmetics.
• Proven sales performance with history of exceeding quotas.
• Ability to perform professional makeup and treatment consultations.
• Comfortable using online clienteling tools and proprietary software.
• Strong interpersonal skills with ability to build and maintain relationships.
• Ability to multitask in a fast paced, team oriented environment.
• Demonstrated sound business judgment and organizational ability.