Summary
The Beauty Advisor provides elevated client experiences through personalized beauty consultations and sells cosmetic products and services to meet individual and department sales goals. This role uses clienteling tools and social media to grow business while maintaining professional application and counter standards.
Responsibilities
- Engage clients to identify needs and provide personalized product and service recommendations
- Achieve and exceed individual cosmetic sales goals and department targets
- Perform professional make up demonstrations, consultations and treatment applications
- Utilize online clienteling tools to record and maintain client information and preferences
- Actively grow personal brand and business through social media activity
- Cross sell across multiple product lines to increase client basket
- Proactively offer in store services to personalize the shopping experience
- Maintain a clean, tidy and welcoming counter and adhere to counter standards
- Perform ad hoc duties as needed to support the department
Requirements
- Minimum 1 year retail experience within the beauty industry
- Proven successful sales experience achieving or exceeding goals
- Comfortable using social media and technology for clienteling
- Ability to learn and utilize online clienteling tools and software
- Strong communication and interpersonal skills with a team oriented mindset
- Ability to provide professional make up and treatment consultations
- Customer focused with strong listening and problem solving abilities
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