Summary
The Beauty Advisor provides an elevated client experience by delivering personalized product and service recommendations, achieving individual and department sales goals, and growing business through clienteling and social media engagement. This role requires strong sales aptitude, beauty industry knowledge, and the ability to build lasting client relationships while maintaining professional presentation at the counter.
Responsibilities
- Achieve and exceed individual cosmetic and event sales goals and contribute to department daily and monthly targets
- Provide dynamic in-store service including make up consultations and application
- Identify client needs through effective questioning and provide tailored recommendations
- Engage in online clienteling and use software tools to manage client information and preferences
- Actively participate on social media to grow personal brand and business
- Cross sell across product lines to increase client basket size
- Maintain counter standards ensuring a clean tidy and welcoming space
- Proactively offer appropriate in-store services to personalize the shopping experience
- Collaborate with Account Executives and support departmental initiatives and ad hoc tasks as needed
Requirements
- Minimum 1 year retail experience within the beauty industry
- Demonstrated successful sales history achieving or exceeding goals
- Comfortable using social media and technology for clienteling and business growth
- Ability to perform professional make up consultations and applications
- Strong communication and interpersonal skills with ability to build client relationships
- Problem solving mindset with flexibility in communication styles
- Willingness to learn and utilize online clienteling tools and software
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