SummaryAs a Beauty Advisor at Saks Fifth Avenue in Troy, Michigan, you will be responsible for delivering exceptional customer service, building sales volumes, and maintaining strong customer relationships. You will work closely with the Cosmetics Selling Manager and other team members to achieve sales goals and uphold company standards.
Responsibilities- Model Saks Fifth Avenue Principles including Greet, Relate, Exceed, Attend, and Thank.
- Achieve and exceed individual and vendor line sales goals, event sales goals, and department daily and monthly sales goals.
- Maintain a high level of customer service by developing excellent customer relationships as the brand expert and department representative.
- Serve as a liaison between Saks Fifth Avenue and your designated Account Executive.
- Utilize Saks Fifth Avenue's online clienteling resource tool to record and maintain client information and preferences.
- Provide an exceptional customer experience from approach to application, closing the sale, and following up with the customer.
- Ensure a clean, tidy, and welcoming selling area by maintaining counter standards.
Requirements- Minimum 1 year of retail experience, preferably in a customer-focused cosmetics environment.
- Proven successful sales experience, exceeding quota.
- Ability to work well in a fast-paced, team-oriented environment with minimal supervision.
- Proficiency in using online clienteling tools and software.
- Attention to detail, initiative, and a positive working environment.
- Ability to work independently to drive a successful business.
- Sound business judgment and organizational ability.
- Professional make-up and treatment consultation and application skills.
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