Summary
Provide exceptional luxury beauty service representing Victoria Beckham Beauty, build and maintain long term client relationships, and drive brand sales through expertise, events, and personalized service. Compensation includes hourly base pay plus commission and is tied to sales performance. Role requires flexibility to work nights, weekends, and holidays and participation in product education.
Responsibilities
- Deliver extraordinary service to all customers and exceed personal and brand sales targets
- Build and maintain a loyal personal client base through acquisition and retention
- Share expert product knowledge with the store selling team and attend educational sessions
- Drive brand sales via marketing opportunities, event execution, and assortment recommendations
- Perform floor recovery, visual merchandising, price changes, and related sales support tasks
- Communicate regularly with personal clients regarding events, requests, and follow ups
- Resolve customer service issues and escalate to selling management when needed
- Maintain relationships with buyer, vendor, and selling manager
- Ensure compliance with privacy regulations and cyber security measures
Requirements
- High school diploma
- Minimum two years experience in a commission based sales environment
- Proven ability to exceed sales targets and work in a fast paced environment
- Highly collaborative and able to multi task with minimal supervision
- Flexible schedule including nights, weekends, and holidays
- Make up artistry or aesthetics certificate may be required for certain brands
- Prior retail sales experience in a luxury environment preferred
- Fluency in English; bilingual French English is indicated as an asset
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