Summary
The Beauty Counter Manager leads sales and customer experiences for an assigned luxury beauty brand at the counter, combining selling and teaching responsibilities to drive results. This role manages vendor events and builds customer relationships using in-store and digital selling tools while maintaining counter presentation and product knowledge.
Responsibilities
- Perform makeup applications and skincare analyses to recommend products.
- Set and achieve personal and counter sales goals using in-store and digital channels.
- Manage scheduling and execution of vendor events and promotions.
- Build and maintain strong vendor relationships to maximize business results.
- Handle sales transactions, refunds, exchanges, and open customer rewards accounts.
- Collaborate with team members to create a welcoming and inclusive environment.
- Keep the department customer-ready through organization and cleanliness.
- Stay current on beauty trends and product knowledge through training.
Requirements
- Passion for beauty, makeup application, and skincare.
- Excellent customer connection and proactive problem solving skills.
- Strong multitasking, organization, and follow-through abilities.
- Drive to achieve sales goals and willingness to use networking and technology.
- Ability to work a flexible schedule including evenings and weekends.
- High level of ownership, accountability, and initiative.
- Ability to stand and move continuously for 6-8 hours and perform frequent bending and lifting up to 25 pounds.
We have summarized this job description for you, click apply to see more details from the employer.
