Beauty Counter Manager - Ala Moana

Summary

The Beauty Counter Manager leads sales and guest experiences for an assigned beauty brand, combining product knowledge, makeup application, and relationship building to drive results. This role manages counter operations, vendors, and event execution while using in-store and digital selling tools to grow customer loyalty. The manager works a flexible schedule including evenings and weekends and performs physical tasks required on the sales floor.

Responsibilities

• Perform makeup applications and skincare analyses to recommend products
• Set and achieve personal and counter sales goals using in-store and digital tools
• Manage scheduling and execution of vendor events and promotions
• Build and maintain strong vendor and customer relationships
• Handle sales transactions, refunds, and exchanges
• Open new customer rewards accounts and build customer loyalty
• Maintain counter organization, cleanliness, and customer readiness

Requirements

• Passion for beauty trends, makeup application, and skincare
• Excellent customer connection and ability to handle customer concerns
• Strong multitasking, organization, and follow-through skills
• Drive to achieve sales goals and interest in networking and technology
• Ability to work a flexible schedule including evenings and weekends
• Capability to perform physical tasks including standing, bending, and lifting up to 25 pounds