Summary
Lead a beauty brand counter within the Nordstrom Beauty Department, driving sales through personalized makeup applications, skincare consultations, and digital and in-store selling. Manage vendor events and maintain customer relationships while contributing to a collaborative team environment and staying current on beauty trends.
Responsibilities
- Conduct makeup applications and skincare analyses to recommend products aligned with customer goals
- Set and achieve personal and counter sales goals using in-store and digital tools including text and social media
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize business results
- Handle sales transactions, refunds, exchanges, and open new rewards accounts
- Keep the counter organized, clean, and customer-ready
- Collaborate with team members to create a welcoming and inclusive environment
- Stay current on beauty trends and product knowledge through training
Requirements
- Passion for customer service and beauty including makeup application and skincare
- Excellent ability to connect with customers and handle customer concerns
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and interest in networking and technology
- Flexible availability including evenings and weekends
- High level of ownership, accountability, and initiative
- Ability to stand and move continuously for 6-8 hours and perform frequent bending and reaching
- Capable of lifting up to 25 pounds occasionally
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